My EDS113 Module 2 e-Journal

Plan – Do – Check – Act, simple. This is one of my favorite learnings in Module 2. Miss one and everything could go wrong. I have known this before as Deming Cycle during my college days. I have applied this both personally and professionally.

     As a Training and Productivity Consultant, we were given projects overseas, mostly in Southeast Asia. We make our travel plans on our own. I book my own air ticket, hotel reservations, and land transfers. We need to plan ahead so we can get cheaper rates or it could balloon as the flight date nears.
     Aside from the logistics, an email to the company will be sent regarding training preparation e.g. participants list, language spoken, training room, projector, printer etc. This might seem obvious, but it is better to spell it out or something might be missing, never assume. Student Manuals were also sent to the company 2 weeks before the training. Just last month, our staff in charge of dispatching the documents failed to send them before the training starts. As a result, copies were printed so that students can use something temporarily, time that could have been spent in learning.
     After everything else was considered, it is very important that you come prepared to class. The student knows if you are confident and have full knowledge of the subject matter.
     Next step is Do. Do lecture, do discussions, do exercises that will help the class understand the topic better. I like the fact that we can practice our own teaching styles and adjust the pacing according to the speed of the class. Usually, we have a different mix, this batch were mostly new hires and a newly formed team. Basics that were not usually tackled were also given time to accommodate the newbies.
     Check and evaluate what works and make some adjustments on the weak areas. I usually make notes of the questions raised by students that can be elaborated or explored, suggestions on how some things can be better and proposal of what they want the system should be doing.
     Act on it. After each training, we submit a project report which includes the examination result on the 1st week, performance on the 2nd week and actual application on the 3rd and 4th week. Errors encountered using the system, achievements, methods improvement that were actually implemented as well as the recommendations.
     This way, administrative or system errors can be addressed. Training Material were also continuously developed. This cycle is also useful for assessment for continuous improvement.
     I am sharing my plan for this course. I am still on the Do part of the cycle but I am hopeful to be in the Act soon, until I am back on track 🙂


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